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How spaceman demo Protects Your Personal Data

At spaceman demo, your personal data — from account registration through every deposit made via DANA, OVO, GoPay or QRIS — is handled with clear, documented practices so…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transactions securedYour data never sold to third partiesAccount deletion available on requestIndonesia-specific data handling

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What Data We Collect and Why

spaceman demo Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect your name, email address, phone number, and payment identifiers associated with DANA, OVO, GoPay or QRIS. We also log device type, IP address, and session activity to maintain account security and detect unauthorised access. Transaction records —

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including deposit timestamps and withdrawal confirmations — are retained for a minimum of five years as required by applicable financial regulations, and access to your raw payment data depends on local law. We do not store your full QRIS token or OVO PIN; those credentials stay
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within their respective payment providers. Our data processing is limited strictly to account management, fraud prevention and service improvement — nothing more.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you have a question about how your data is stored, want to request a correction, or need to know what information we hold on your account, our privacy team is available seven days a week. You can reach us through live chat between 08:00 and 23:00 WIB, by email for formal data requests, or through our in-app help ticket system — and our team in Semarang handles escalations within 48 hours.

Team online

Live Chat Support

Available daily from 08:00 to 23:00 WIB. Use live chat to ask about cookie settings, data access requests, or to confirm what personal details we currently hold on your account.

Email Data Request

Send a formal data access, correction or deletion request to our privacy email. We acknowledge all requests within 24 hours and complete them within 14 business days as required by applicable regulation.

In-App Help Ticket

Log into your account, navigate to Settings then Help, and open a privacy ticket. This channel creates a traceable case number so you can track your request status step by step.

DATA HANDLING PRACTICES

Six Ways We Handle Your Privacy Responsibly

Our data practices are built around one principle: you should know exactly what we hold, how long we keep it, and how to change it.

Encryption Standards

All data exchanged between your browser or app and our servers is encrypted using TLS 1.3. Stored account data — including payment method references for DANA and OVO — is encrypted using AES-256 at the database level at all times.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how pages are navigated. You can review and withdraw cookie consent at any time through the cookie preferences panel in your account settings without affecting your login access.

Account Security Alerts

Any login from a new device or unfamiliar IP address triggers an automatic email alert to your registered address. You can immediately lock your account from that alert email if the access was not authorised — no support call required.

Data Retention Timeline

Account activity logs are retained for 12 months after your last session. Payment transaction records tied to GoPay or QRIS are kept for five years in line with financial compliance obligations. After those periods, data is permanently deleted from our servers.

Third-Party Data Sharing

We share only the minimum data required with payment processors — DANA, OVO, GoPay, QRIS — to complete your transactions. We do not sell your profile, browsing history or game activity to advertisers, data brokers or any other external parties.

Your Right to Request Changes

You can request access to your stored data, ask us to correct inaccuracies, or request full account deletion by contacting the privacy team via email or in-app ticket. Deletion requests are completed within 14 business days, subject to where local law permits retention.

Common Questions About Your Privacy at spaceman demo

These are the questions we receive most often about how your personal data is managed. If your question is not covered here, reach out to the privacy team directly via live chat between 08:00 and 23:00 WIB or by submitting an in-app help ticket.

We collect your name, email address, phone number and date of birth at registration. Once you add a payment method such as DANA or OVO, we store a reference identifier — not your full credentials — to process future transactions securely.

We store a tokenised reference provided by the payment provider, not your actual DANA wallet number or OVO PIN. The full credentials stay within the respective payment systems, and we never have direct access to them.

Yes. Submit a data access request by email or via your in-app help ticket under Settings then Help. We acknowledge the request within 24 hours and deliver a full data export within 14 business days to your registered email address.

Contact the privacy team through live chat or email with a deletion request. We process account closures within 14 business days. Transaction records may be retained beyond that period where local law requires financial record-keeping obligations to be met.

We do not sell or share your profile, game history or browsing behaviour with advertisers or data brokers. Data is shared only with payment processors — DANA, OVO, GoPay, QRIS — strictly to complete the transactions you initiate.

We use session cookies for login continuity and analytics cookies to identify navigation patterns. You can view all active cookies and withdraw non-essential consent anytime through the cookie preferences panel in account settings — your login session is not affected.

Account activity logs are deleted 12 months after your last login. Payment records linked to GoPay or QRIS are kept for five years under financial compliance requirements, after which all remaining data is permanently purged from our systems.

How spaceman demo Protects Your Personal Data

How to Reach Our Privacy Team

Live Chat Support

Email Data Request

In-App Help Ticket

Six Ways We Handle Your Privacy Responsibly

Encryption Standards

Cookie Transparency

Account Security Alerts

Data Retention Timeline

Third-Party Data Sharing

Your Right to Request Changes

Common Questions About Your Privacy at spaceman demo

01 What personal information does spaceman demo collect when I register?

02 Does spaceman demo store my DANA or OVO account details?

03 Can I request a copy of all the data spaceman demo holds on me?

04 How do I ask spaceman demo to delete my account and personal data?

05 Does spaceman demo share my data with advertisers or third parties?

06 How does spaceman demo use cookies and can I turn them off?

07 What happens to my data if I stop using spaceman demo for a long time?

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