Reference

Terms & Conditions That Protect Your Account

These Terms & Conditions define how your spaceman demo account is created, maintained and closed — covering eligibility, payment rights and platform conduct where local law permits.

Account Eligibility RulesDANA, OVO, GoPay & QRIS Payment TermsData Retention PolicyAccount Suspension ConditionsDispute Resolution Process
Explore the Lobby Read FAQ
spaceman demo Terms & Conditions That Protect Your Account
HUBUNGI TIM KAMI

Reach Us About Any Terms Question

If any clause in these Terms & Conditions is unclear or you believe a rule has been applied incorrectly to your account, our support team is available to walk you through the relevant section. Our agents in Medan handle Indonesian-language queries around the clock and can escalate account disputes to the compliance desk within 24 hours.

Team online

Live Chat

Available 24 hours a day, 7 days a week via the chat widget on the bottom-right of every page. Agents can pull up the exact Terms clause that applies to your query in real time.

Email Support

Send detailed account or Terms disputes to our support address. We acknowledge within 2 hours and aim to resolve within 24 hours, with a written explanation referencing the specific Terms section.

Account Help Centre

Browse the self-service help centre inside your account dashboard for searchable Terms text, policy summaries and step-by-step account-management paths without waiting for an agent.

KEAMANAN DAN TRANSPARANSI

How spaceman demo Handles Your Account Data

Our approach to data handling, cookie use and account security is built into these Terms so you know exactly what information we collect and how long we keep it.

Cookie Policy

We use session and analytics cookies to keep your lobby preferences saved and measure page performance. You can manage cookie consent from the footer banner without affecting your account login or payment history.

Data Retention

Transaction records — including DANA, OVO, GoPay and QRIS deposit logs — are retained for 5 years to meet financial-record obligations. Non-transactional account data is deleted within 90 days of a verified account-closure request.

Account Security

Two-factor authentication is available under account settings and is strongly encouraged. If we detect unusual login behaviour — such as a new device or country — we will hold withdrawals and alert you by email before releasing funds.

Third-Party Sharing

We share your data only with payment processors (DANA, OVO, GoPay, QRIS infrastructure partners) and identity-verification services strictly necessary to operate your account. We do not sell your data to advertisers.

Who to Contact for Changes

To request a correction to your personal details or withdraw consent for marketing emails, contact support via live chat or email. We will confirm the change within 48 hours and send an updated account summary.

Terms Update Notifications

Every revision to these Terms is date-stamped and archived. You can view the version history from the legal section of your account dashboard, and we send a summary email listing exactly which clauses changed.

Your Terms & Conditions Questions Answered

These are the questions we hear most often from account holders about how our Terms & Conditions work in practice — covering eligibility, payment rules, data rights and what happens when disputes arise. If your question is not here, live chat is open around the clock.

These Terms apply to any person who creates or accesses a spaceman demo account. Eligibility to use certain features depends on local law; if a feature is unavailable in your region, the Terms explain the specific restriction in the relevant section.

Account access and the availability of specific lobby features depend on local law. We display a region-eligibility notice at account creation so you understand which services are available to you before making any deposit via DANA, OVO, GoPay or QRIS.

We email the registered address on your account at least 7 days before any material Terms change takes effect. The email summarises exactly which clauses are updated so you do not need to re-read the full document each time.

If you do not agree with a Terms update, you may close your account before the change takes effect. Submit a closure request through account settings and any remaining balance will be returned via your last verified payment method within 3 business days.

Contact our support team by live chat or email with your registered account email address. We will prepare a full data export covering transaction logs, login history and profile information, and deliver it securely within 72 hours of verifying your identity.

Raise the dispute through live chat or email, quoting the specific Terms clause you believe was applied incorrectly. Our compliance desk reviews disputes within 24 hours and provides a written decision referencing the exact Terms language that governed the situation.

Yes. Section 4 of our Terms covers all supported payment methods — DANA, OVO, GoPay and QRIS — under unified deposit conduct rules. The clearing speed and reversal conditions for each method are detailed there, along with the verification steps we apply before crediting your account.

Related Pages

spaceman demo Indonesia About Us Register FAQ spaceman demo Casino